This policy explains what personal information Huafei Immigration Inc. (“Huafei Immigration”, “we”) collects through this website, how we use it, and the choices you have. It applies to www.huafeifo.com in all its language versions. If you become our client, your written service agreement also explains how we handle the information in your file.
Who is responsible
Huafei Immigration Inc. is responsible for the personal information collected through this website. Our office is at 200 Consumers Road, Suite 602, North York, Toronto, ON M2J 4R4, Canada. Our founder, Stephy Chen, is a Regulated Canadian Immigration Consultant (licence R513813) overseen by the College of Immigration and Citizenship Consultants (CICC), and we handle client information in line with our professional obligations.
We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you book a consultation or send us a message
The booking form asks for:
- your name;
- at least one way to reach you: email, phone or WeChat ID;
- what you would like to discuss (Canadian immigration, or global residency and citizenship), the service you are interested in, and where you are now;
- for Canadian immigration: your current status in Canada (for example visitor, student, worker or permanent resident);
- for global residency and citizenship: how many people would apply, and when you would like to start;
- your preferred language and, if you wish, a short message.
We also record which language version of the site you used and which form you sent. Please do not enter passport numbers, file numbers, health information or other sensitive details in the form. We will ask for what we need during the consultation.
When you contact us directly
If you call, email, or message us on WeChat, WhatsApp, Xiaohongshu or other social media, we receive the information you choose to share. Those platforms handle your information under their own privacy policies.
When you visit the site
Like any website, our hosting provider receives technical information when you load a page, such as your IP address, your browser type and the pages you request. This information is used to deliver the site and to protect it from abuse. When you send the form, your IP address is also used for up to 10 minutes to limit repeated submissions.
Cookies
We set one cookie of our own. It remembers the language you choose, so the site opens in that language next time. It lasts one year and contains only the language code.
Our hosting provider, Cloudflare, may set strictly necessary cookies to protect the site from automated abuse.
We do not use analytics, advertising or tracking tools. If we add analytics in the future, we will ask for your consent before any is used and update this policy.
How we use your information
We use the information you give us to:
- reply to your enquiry and arrange your consultation;
- provide our services, if you become a client under a written service agreement;
- keep the site secure and working;
- meet our legal and professional obligations.
We do not sell personal information. We will not send you promotional messages unless you have agreed to receive them, and you can ask us to stop at any time.
Who we share it with
We share personal information only in these cases:
- Service providers that run parts of this website for us. Cloudflare hosts the site, and Resend delivers booking-form submissions to our office inbox by email. They may use the information only to provide those services.
- Government and other authorities, when you are our client and ask us to submit an application on your behalf, or when the law or our regulator requires it.
Where your information is stored
Our office is in Canada. Our service providers may process information in the United States and other countries, where it is subject to the laws of those countries.
How long we keep it
Booking-form submissions are not stored on the website itself; they arrive by email at our office. We keep enquiries only as long as we need to reply and follow up. If you become a client, we keep your file for as long as the law and our professional obligations require.
How we protect it
The site is served over an encrypted connection (HTTPS), and only the people at our office who need to help you can see your enquiry. No way of sending information over the internet is completely secure, so please do not send sensitive documents through the website.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it, subject to legal and contractual limits. To make a request, contact us using the details below. We will reply within 30 days.
If you are not satisfied with our reply, you can contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.
Children
This website is intended for adults. If you are under 18, please ask a parent or guardian to contact us for you.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
For any question about this policy or your personal information:
- Email: [email protected]
- Phone: +1-647-832-0213
- Mail: Huafei Immigration Inc., 200 Consumers Road, Suite 602, North York, Toronto, ON M2J 4R4, Canada